Creditors are the people you've been dealing with for months — banks, SARS, suppliers, landlords. Here's exactly what happens to them, and to your dealings with them, once liquidation begins.
The moment creditors are formally notified of the liquidation — typically in the first few weeks after filing — they must direct their claims to the liquidator, not to you. The phone calls, the letters of demand, the threats of legal action against the company — all of it must stop. Continuing to pursue the company directly is a breach of the process.
For most directors, this is the single biggest source of relief. The constant pressure ends.
Creditors who want to recover money lodge a formal claim with the liquidator. The liquidator reviews and verifies the claims. Creditors meetings may be held, where the liquidator reports and creditors can raise questions.
Creditors are paid in a specific legal order from whatever the liquidator raises by selling assets:
In most insolvent liquidations, there isn't enough to pay every creditor in full. Creditors lower down the order receive a reduced amount, or sometimes nothing. The unpaid balance is written off when the company is dissolved. The creditor's claim against the company ends.
Pre-liquidation, you and the creditors are in direct, often adversarial contact. Post-filing, all communication routes through the liquidator. For directors, this is the moment of decompression — a period of pressure ends. The company moves into orderly winding-up, and you're no longer the one taking the phone calls.
Every case is unique. The information on this page is general guidance and may become outdated as laws and procedures change without notice. It is not legal or financial advice and should not be relied on as a substitute for proper advice on your specific circumstances. Please get a free, confidential assessment of your situation before acting on anything you read here.
When you're ready to discuss your specific situation, our partners at The Debt Company offer a free online consultation. They'll tell you honestly where you stand and what your options are — no pressure, no obligation.